Join the OSL team

With a dynamic and collaborative culture, the OSL team are on a collective mission to create safer spaces through a wide range of innovative tools. Working in partnership with some of the world’s most critical sites, we are constantly growing and always searching for the next passionate member to join our team.

Collaborative Environments

We understand that great ideas can come from anywhere. That’s why we cultivate a culture of collaboration, where everyone is encouraged to share their ideas and work together to achieve our shared goals.

Opportunities to Develop

We believe that our employees should never stop learning and growing. We want you to be able to grow with us, and we’ll provide you with the resources and support you need to reach your full potential.

Inclusive and Respectful Culture

We believe that everyone should feel valued and respected, regardless of their background or experience, which is why we foster an environment where everyone can be their authentic selves and bring their unique perspectives and ideas to the table.

Working with us

Working in a friendly and respectful environment with exciting opportunities to harness new skills and abilities, we support our team in developing their skill sets. If you are interested in becoming the latest member of the OSL team, we always welcome speculative applications. Alternatively, browse the currently available positions.

  • Mid - Level Software DeveloperMore

    Purpose of the role:

    Undertakes complete design of moderately complex software applications or components.

    Applies agreed standards, guidelines, patterns and tools. Assists as part of a team in the design of components of larger software systems. Specifies user and/or system interfaces.

    Creates multiple design views to address the different stakeholders’ concerns and to handle functional and non-functional requirements. Assists in the evaluation of options and trade-offs.

    Collaborates in reviews of work with others as appropriate.

    Key job requirements and responsibilities: 

    • Designs complex software applications.
    • Assist in the maintenance of existing customer systems through a bug triage and resolution process
    • Ensure the use of code repositories and the branching strategy
    • Creates documents that adhere to the documentation standards for each stage of the software development lifecycle
    • Adhere to the defined coding standards
    • Ensure all code is stored in OSL approved source control systems
    • Assist in the presentation of the teams work to all stakeholders where required

    Qualifications / skills and experience:

    • Deep understanding of Microsoft .NET C#
    • Deep understanding of Microsoft .NET Core
    • Understanding of MySQL or MariaDB and other datastores
    • Understanding of Containerisation technologies and Messages Queues or RabbitMQ
    • Understanding of Python, C++, Image Processing, Geospatial calculations
    • Understanding of Azure DevOps for work management
    • Understanding of Azure DevOps for source control including branching and pull requests
    • Understanding of agile ceremonies including standups, sprint planning and retrospectives
    • Understanding of Linux
    • Good analytical and collaboration skills

     This job description is not exhaustive and will be subject to periodic review.  It may be amended to meet the changing needs of the business. 

  • Field Services Engineer / Simulator Technician More

    Purpose of the role:

    This hybrid role will primarily provide FSE expertise to CUAS operations following routine installation, maintaining, testing and evaluating a range of sensors such as radars, radio frequency (RF) detectors, and various camera systems. Ensuring the maintenance and ongoing operation of the Training and reference facility (TRF). The secondary role will act as backfill cover at RAF Odiham providing Simulator Technician cover delivering level 1 & 2 planned and reactive maintenance on the Mk6 Chinook simulator.  

    Key job requirements and responsibilities:

    • First line level of trouble shooting and fault resolution with the ability to work autonomously as required.
    • Responsible for fault finding, maintenance repair and installation and commissioning of security and/or electromechanical systems.
    • Responsible for carrying out software, hardware, basic network configuration.
    • To assess equipment performance in both test and live environments.
    • To complete technical reports and review technical data and drawings.
    • Carry out planned maintenance for the Mk6 Chinook simulator.
    • Control the database; ordering and replenishing parts, ensuring parts & spares are recorded and tracked using the inventory management system.
    • Carry out software changes/updates for the Mk6 Chinook as directed.
    • Excellent communication and administration skills, both written and verbal.
    • To comply with H&S guidelines at Company and customer site premises.

    Qualifications / skills and experience:

    • A basic understanding of military avionics and electronics, flight simulator will be advantageous.
    • Understanding of radar and RF theory and characteristics.
    • Working knowledge and experience of electrical and mechanical systems.
    • The ability to work under pressure and comply with strict timelines.
    • Ability to work in accordance with HSE and SIA regulations.
    • Experience or interest in operating UAS (drones).
    • Current knowledge and understanding of the threat landscape, emerging security threats and vulnerabilities.
    • Strong IT skills with proficiency in MS Teams and Office.
    • General qualification in engineering, electronics, or maths & science A levels
    • Practical skills working within a workshop environment.
    • A full UK driving licence with business insurance is essential.
    • Existing SC clearance is desirable, ability to become SC cleared is essential.
    • Excellent communication skills
    • The ability to work as part of a team.

    Shift Times

    There will be a need for flexibility within the role due to being hybrid working and the ability to flex across the working patterns below is essential.

    • FSE – Mon – Fri 09:00- 18:00
    • Simulator Technician – Mon – Fri 06:00 – 15:00 & 14:00 – 23:00


    This job description is not exhaustive and will be subject to periodic review.  It may be amended to meet the changing needs of the business. 

  • Counter Drone Security Systems Operators (FTC)More

    Operational Solutions Limited (OSL) is an industry leading company at the forefront of Counter Unmanned Aerial Systems (CUAS/Counter Drone) innovation and development in both the civilian and military environments. Due to expansion, we are now looking to recruit a Counter Drone Security Systems Operator to join our existing Operations team on a 6 month fixed term contract with a potential to go permanent.

    The role involves being at the cutting edge of providing counter drone/security services to large scale international customers. In this role you will be responsible for monitoring the drone and perimeter detection system’s output from various national infrastructure sites. You will be part of a team operating 24/7 in our purpose-built Operations Room onsite in Padworth Reading.

    On detection of any unauthorised drones or personnel operating unlawfully in restricted areas, you will be the first line response liaising directly with the risk managers and key stakeholders responsible for safe operations at key Sites. You will also liaise directly with police response teams and provide key information to enable them to intercept drone pilots and personnel acting unlawfully.

    You may also on occasion get the opportunity to support onsite operations teams with Drone and Engineering / maintenance operations and may be put forward to become certified as a commercial UAV pilot.

    The post comes with job related training, a competitive salary package, a work pension and 33 days holiday (inclusive of bank holidays)

    Key Skills:

    • Continual and vigilant monitoring of security systems using the software and hardware tools provided.
    • Ability to analyse alerts, remain calm under pressure and make the appropriate decisions based on information generated by various security tools.
    • Exceptional discretion regarding use of highly sensitive and confidential documentation.
    • Configure, operate and troubleshoot various IT and security tools.
    • Continually update stakeholders of status changes during issue resolution.
    • Ability to provide cohesive, appropriate and timely responses to incidents, errors or faults as they occur.
    • Excellent communication and administration skills both written and verbal, with the ability to communicate at all levels with clients and within the business (knowledge of the phonetic alphabet is beneficial)
    • Comprehensive IT skills with proficiency in MS Teams and Office; particularly Excel, Word and Outlook with the aptitude to learn new, relatively complex systems. The ability at times to multitask on IT systems.
    • Organised and self-motivated, able to work using own initiative or as part of small, dedicated team following strict operational processes and procedures.
    • Maintain current knowledge and understanding of the threat landscape, emerging security threats and vulnerabilities.
    • Assist in the development and enhancement of the system and procedures (continuous improvement)

    Additional Requirements:

    Essential

    • Flexibility to work shifts over a 24 hour / 7 day per week shift pattern.
    • Legally able to be employed in the UK.
    • Must be able to achieve UK SC Clearance.
    • A full manual UK Driving Licence.
    • Perform system administrative tasks defined within the Standard Operating Procedures.

    Desired

    • Previous experience of working within an Operations Room environment is desirable but not essential.
    • Experience with social media monitoring, OSINT analysis and/or mapping software desirable but not essential.
    • Maintain current knowledge and understanding of the threat landscape, emerging security threats and vulnerabilities.
    • Assist in the development and enhancement of the system and its operation.
    • Highly confident and approachable with the enthusiasm to maintain the highest personal and professional standards in a busy environment.

    Why should you apply?

    Career Progression and Development

    Fast pace, exciting developing field of CUAS

    Small company ethos and social events

    A2C of C and GVC training on completion of probationary period

    SIA Licence

    Annual discretionary bonus

    Job Types: Full-time, Fixed term contract

    Contract length: 6 months

    Pay: From £27,000.00 per year

    Benefits:

    • Company events
    • Life insurance
    • On-site parking
    • Private dental insurance
    • Private medical insurance
    • Referral programme

    Schedule:

    • 12 hour shift
    • Weekend availability

    Supplemental pay types:

    • Yearly bonus

    Work authorisation:

    • United Kingdom (required)

    Work Location: In person

  • Sales ManagerMore

    Purpose of the Role: 

    The Sales Manager will play a pivotal role in driving the growth of our business. This position is primarily responsible for identifying and securing new business opportunities while also managing and nurturing relationships with existing accounts. The ideal candidate will have a strong technical and BD background particularly within the security, safety, defence or ideally CUAS sectors.

    Key Job Requirements & Responsibilities: 

    • Proactively identify and pursue new customers within target markets.
    • Develop and execute strategic sales plans to achieve sales targets and expand our customer base.
    • Conduct market research to identify potential customers and understand their needs.
    • Build and maintain a robust sales pipeline through, networking, and prospecting.
    • Prepare and deliver compelling presentations and proposals to prospective customers.
    • Negotiate and close sales agreements, ensuring profitability and customer satisfaction.
    • Manage and grow relationships with existing key accounts, ensuring high levels of customer satisfaction.
    • Regularly communicate with clients to provide updates, address concerns, and ensure ongoing engagement.
    • Identify opportunities for upselling and cross-selling additional products and services.
    • Laise with all departments in order to create quotes based upon customer requirements.
    • Undertake market analysis for new product categories.
    • Coordinate with internal teams to ensure timely delivery of products and services.
    • Attend and/or exhibit at key industry events to generate leads and enhance the company brand.
    • Support proposal writing contract negotiations and marketing activities.
    • Prepare and present regular reports on account status, sales metrics, and forecasts.
    • Maintain a deep understanding of our technology products and services.
    • Stay up to date with industry trends, competitor activities, and emerging technologies.
    • Provide technical advice and support to customers , ensuring they fully understand the benefits and functionalities of our solutions.

    Qualifications/ skills and experience:

    • Previous experience in sales and business development, preferably in the technology, security, safety, or defence sectors.
    • Demonstrate experience of working in small teams and agile companies
    • Experience in writing and participating in bids / tenders.
    • Proven record of proactively identifying opportunities, achieving sales targets, and driving business growth.
    • Strong technical acumen and the ability to understand and communicate complex technology solutions.
    • Excellent communication and interpersonal skills, and able to build relationships with people at all levels including at senior and Board levels.
    • Demonstrate the aptitude to understand the company’s technologies and services.
    • Skills and experience in creating proposals and sales presentations.
    • Proven organisational and project management skills with strong attention to detail, initiative, and the ability to manage multiple tasks to a successful outcome.
    • Ability to travel domestically and internationally as required.
    • Ability to work independently and as part of a team in a fast-paced environment.
    • Proficiency in CRM software (Ideally HubSpot) and Microsoft Office Suite.
    • An understanding of Export Control, Dual Use, and Foreign Regulatory Framework is desirable.

    This job description is not exhaustive and will be subject to periodic review. It may be amended to meet the changing needs of the business.

  • IT ManagerMore

    Purpose of the Role: 

    The IT Manager is responsible for spearheading strategic IT transformation initiatives that align with our business goals, driving the transition from on-premises infrastructure to cloud-based services, and managing the overall IT infrastructure to ensure seamless operations. This role requires a leader who can effectively manage IT staff, oversee day-to-day system operations, and ensure the security and compliance of our IT environment. The IT Manager will also play a pivotal role in vendor management, change management, and budgeting, ensuring cost-effective and efficient use of resources. Additionally, the IT Manager will lead efforts to enhance cybersecurity measures, align IT practices with ISO standards, and maintain business continuity through robust disaster recovery plans. This position demands a blend of technical expertise, strong leadership, and excellent communication skills to drive continuous improvement and support the organisation’s strategic objectives.

    Key Job Requirements & Responsibilities:

    IT Transformation Leadership:

    • Develop and execute strategic initiatives to drive IT transformation aligned with our business goals.
    • Lead cross-functional teams to identify and implement process improvements, leveraging technology and innovative solutions.
    • Champion the transition from on-premises infrastructure to cloud-based services.

    Infrastructure Management:

    • Oversee the day-to-day operations of our IT systems, ensuring smooth functioning and minimal disruptions.
    • Manage IT staff by recruiting, training, coaching, and appraising their performance.
    • Ensure security of data, network access, and backup systems.

    Cloud Migration:

    • Collaborate with stakeholders to create a comprehensive cloud migration strategy.
    • Assess existing systems, identify workloads suitable for the cloud, and plan the migration process.
    • Implement cloud services (e.g., AWS, Azure, Google Cloud) and optimise resource utilisation.

    Vendor Management:

    • Evaluate and select cloud service providers and other technology vendors.
    • Negotiate contracts, monitor service levels, and ensure cost-effectiveness.

    Change Management:

    • Facilitate organisational change related to IT transformation.
    • Communicate changes effectively to end-users and manage their expectations.

    IT/Cybersecurity and ISO Management:

    • Risk Assessment and Mitigation:
      • Identify potential security risks and vulnerabilities within the organization’s IT infrastructure.
      • Develop strategies to mitigate these risks, ensuring data confidentiality, integrity, and availability.
      • Implement security controls and monitor compliance.
    • ISO Standards Adherence:
      • Familiarize yourself with relevant ISO standards, such as ISO/IEC 27001 (Information Security Management) and ISO/IEC 27002 (Code of Practice for Information Security Controls).
      • Lead efforts to align IT practices with ISO requirements.
      • Conduct regular audits to assess compliance and address any gaps.
    • Security Incident Response:
      • Establish incident response protocols.
      • Coordinate with relevant teams to investigate and resolve security incidents promptly.
      • Document lessons learned and update security policies accordingly.
    • User Awareness and Training:
      • Educate staff on security best practices, including password hygiene, phishing awareness, and safe browsing.
      • Conduct regular training sessions to reinforce security awareness.
    • Vendor Security Assessment:
      • Evaluate third-party vendors’ security practices.
      • Ensure that vendors comply with security standards and protect sensitive data.
    • Disaster Recovery and Business Continuity:
      • Develop and maintain disaster recovery plans.
      • Test backup and recovery procedures periodically.
      • Collaborate with business continuity teams to ensure IT resilience during disruptions.

    Budgeting and Cost Control:

    • Develop and manage the IT budget, ensuring efficient resource allocation.
    • Monitor expenses, track ROI, and recommend cost-saving measures.

    Qualifications/ skills and experience:

    • Bachelor’s degree in computer science, Information Technology, or related field.
    • Proven experience as an IT Manager or similar role.
    • Strong leadership skills with the ability to drive change and influence stakeholders.
    • Familiarity with cloud technologies and migration strategies.
    • Excellent problem-solving abilities and technical expertise.
    • Effective communication and collaboration skills.
    • Experienced in Office 365 Administration and Windows Support
    • Experienced in cyber security best practice.
    • Experienced in Laptop and Desktop Support
    • Background in designing/developing IT systems and planning IT implementation.
    • Solid understanding of data analysis, budgeting, and business operations.

    This job description is not exhaustive and will be subject to periodic review. It may be amended to meet the changing needs of the business.

Apply today.

For any employment enquiries, or to learn more about joining the Operational Solutions team, view our latest vacancies and fill out the vacancy form to register your interest.

If you have any queries regarding our vacancies, please do not hesitate to get in touch by emailing: careers@operationalsolutions.co.uk